About Us - Cat Out Of Glass
Excellent customer service is so important to us and we will treat you as we would wish to be treated ourselves. All installations are carried out with attention to detail, and all correspondence is quick and detailed.
The need for cat flap and pet door fitting into glass and double glazing has been long overlooked and poorly served by the glazing industry, and so we decided to do something about it, and offer pet lovers a solution to their problem, combined with a good standard of products and excellent customer service.
‘Out of Glass Ltd’ was therefore set up to service the demand for cat flap and pet door fitting into glass units, and as an additional service, we can also replace misted double glazed windows.
Too often, you research a product or service and the pricing is vague and unclear, the response time is slow or non existent, or customers are given the hard sell. We wanted to create the opposite – fast responses, clear pricing, detailed information on products and services, excellent customer service, minimal ‘chasing up’ and quick and easy ways to pay.
Why Choose Us?
- Expert cat flap and pet door fitters
- Excellent customer service – we aim to answer all emails and calls promptly and offer genuine guidance and advice on all glazing matters.
- With twenty years experience in glazing, we believe that what we don’t know about glazing is not worth knowing about.
- Value for money – we all hate overpaying and so it is our goal to always offer our customers the best possible price.
- Professional and dedicated – we love what we do and get a buzz out of a job well done. Most of all, seeing a happy customer and happy pet is why we do what we do!
Founded in Brighton in 2016, initially we served the south coast from Eastbourne along to Worthing , Bognor, Portsmouth and all the way through to Southampton. Travelling North, our catchment covers Mid Sussex towns such as Horsham, Haywards Heath and Crawley.
As the business progressed, we ventured further afield into Greater London, and have many customers in places like Sutton, Coulsdon, Croydon, Caterham and Orpington.
Due to the success in these areas, and realising how many Londoners need cat flaps as they are working professionals, the business naturally grew to cover other parts of London, going as far as places like Walthamstow in East London, and out to Ealing and Acton in West London.
We now also fit cat flaps as far into Reading and down the M3 to Basingstoke, as well as large swathes of Kent in towns such as Maidstone, Rochester and into Essex.
- Out of glass Ltd – company no – 10661835
- VAT registration no – 283799244
- CAT out of glass is a registered trade mark.